FAQ’S
- Which areas do you serve?
- Do you offer a complimentary consultation?
- Should I bring anything with me to my complimentary consultation?
- I don't see an address to your studio. Where do we meet for a consultation?
- What is your initial planning process when you meet with a booked client?
- What is your payment policy?
- What are your working hours?
- Why can’t I hire you strictly for “Day-Of” Coordination Services?
- What are some words that describe your personal style and your business style?
- What are some words of advice that you aspire to live by?
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Which areas do you serve?
We're happy to serve wherever your wedding or special event will take us! We are based in the San Francisco Bay Area, but we love to travel. Whether you're planning a local soiree or destination event, we are happy to assist you. Our typical locations include San Francisco, Napa/Sonoma Wine Country, Petaluma, Rohnert Park, Half Moon Bay; down the Coast to Monterey, Carmel, Carmel Valley, Carmel by the Sea, Big Sur, Pacific Grove, Pebble Beach to San Diego. And of course the entire East Bay and Tri-Valley—even out to Tahoe, Reno and Las Vegas! We are proud to be known as the top event planner San Francisco has to offer; we hope to bring our expertise to your special occasion.
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Do you offer a complimentary consultation?
Absolutely! There are no obligations or fees for meeting with us to discuss your wedding or social event. After our complimentary consultation, we will create a customized proposal for you to review.
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Should I bring anything with me to my complimentary consultation?
Anything that allows us to get to know you better helps. Our job is to bring your wedding dream to life—anything that inspires you (from Pinterest boards to magazine cutouts) helps us better imagine your vision. Anything that speaks to you, speaks to us. Some common items our clients bring include: Pinterest boards, magazines, photos, contracts, proposals, Instagram accounts, and Facebook posts.
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I don't see an address to your studio. Where do we meet for a consultation?
In order to keep overhead costs to a minimum, we do not rent any office or studio space. This in turn allows us to offer clients competitive prices for our services. We love to meet in our home office or somewhere convenient to you where we can grab a cup of coffee and chat for awhile.
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What is your initial planning process when you meet with a booked client?
Our process is simple. We may exchange an email or phone call at first, but we always like to meet in person for our initial consultation. We can schedule a time at the office or at a convenient meeting place, during which we discuss the needs of the client (you!) and your overall vision of your day. Please bring anything you have already worked on—proposals, contracts, ideas, photos, etc. We also appreciate you sending any inspiration boards you may have started so we can take a peek in order to get an idea of your style and vision. Of course, if you don't have much in the way of ideas or inspiration, don't worry one bit. We have that covered with our design services! We'll find out where you are in the planning process and proceed from there.
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What is your payment policy?
In order to reserve your date, an Initial Reservation Retainer is required upon booking. A second payment is due 90 days from the event date, and the remaining balance is due no later than 2 weeks prior to your event. Cash, personal, or cashier's checks are acceptable.
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What are your working hours?
General working hours are preferred: Monday through Friday, 9am – 5pm and Saturdays by appointment only. However, we are flexible and can usually accommodate a multitude of days and times to fit your schedule (and the schedules of any vendors/venues involved). We do of course take time off weekly (as anyone should!), but we strive to be available as often as possible. Occasionally you will catch us working late into the night as needed... but please also keep in mind that as much as we want to receive your phone call at midnight, it is probably best to send an email at that hour!
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Why can’t I hire you strictly for “Day-Of” Coordination Services?
"Day-of" coordination services generally apply to an on-site venue manager who has worked with on details specifically pertaining to that venue. They handle the logistics of the venue and may assist with any general set-up of items such as guest book, escort cards, programs, etc. Once things are running smoothly and you are down the aisle, they generally leave for the evening, leaving the banquet/serving staff to run the event. They may or may not produce an extensive timeline or coordinate details between your alternate vendors. As an independent wedding planner/coordinator, we are hired to work with you as soon as possible—whether that is from day one of your engagement, or as soon as you realize you need help with the finer details. Planners offer more personalized services specific to your needs. We refer professional vendors and service providers, and review your current contracts to make sure you aren’t overlooking any crucial aspects that your wedding, venue, or vendors require. We may even assist with design and theme concepts that help make your overall wedding/event vision come to life. There are a lot of logistics that go into a wedding and someone who has experience will know how to navigate the myriad of details as well as manage all the moving parts that go into final production that day. Planners get to know you personally and learn about your likes and dislikes in order to fully grasp your overall wedding/event vision and to be there the entire day to make sure that everything goes according to plan. We are also able to make decisions on your behalf on the day of your event as well as adjust to any last minute changes that may occur that day.
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What are some words that describe your personal style and your business style?
Our personal style is a mixture of traditional elegance and classic sophistication. We bring creativity and professionalism to every event, ultimately resulting in occasions that are timeless, stylish, and personalized. When it comes to business, we're logical and informative, but with a fun energy. We believe in constant communication (this one is key!), attention to detail, and total dedication to our clients. Our job is to execute your special day as professionally, reliably, and as stress-free as possible.
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What are some words of advice that you aspire to live by?
Don’t sweat the small stuff... it’s all small stuff. Every day we wake up striving to be a better person than we were the day before! Be kinder than necessary – for everyone you meet is fighting some kind of battle.